Below you can find the answers to frequently asked questions.

How often and how long can I call with Expat0900?
You can make unlimited numbers of calls to foreign destinations with Expat0900. The call duration per call is a maximum of one hundred and fifty minutes.


Can I program phone numbers in my telephone?
Yes you can very easily program the Expat0900 number in your before you make a call. This way directly call from your address book: your phone :

Nokia
Enter the Expat0900 access number, press 3 times the * button, a p will appear. Then enter the number you wish to program.

Siemens / Panasonic: 
Enter the Expat0900 access number, press 0 and hold down the button until a + appears then enter the number you wish to program.

Motorola / Sony-Ericsson: 
Enter the Expat0900 access number, press * and hold this button down until the p or P appears, then enter the key number you wish to program.

Fixed phone 
To program numbers on your fixed phone, we recommend that you use the instructions of your device.


Who can use Expat0900?
Our access numbers are accessible from any phone, so from you fixed phone, cable, VOIP, and a mobile phone with a valid SIM card. One tip: be careful with the usage from your mobile device. Mobile providers sometimes make a hefty surcharge for prepaid users who dial Expat0900 numbers.


Can I also call Expat0900 when I am abroad?
Expat0900 numbers can only be dialled within the Netherlands. If you want to call cheaper when you are abroad we recommend you to use Expatmobile


Can I immediately call foreign destinations?
Yes you can immediately call to foreign destinations you do not have to sign up first.


Do I have to redial the Expat0900 number again for each number I would like to call?
No, it is not necessary. When you want to stop a call you press the # twice. Then you can dial the number you want to call next or enter *0 to call the last number you dialled.


How do I pay?
You pay the costs of Expat0900 directly to your provider. For the tariffs of each foreign destination please visit our tariffs page. You can also hear the costs per minute before you make a call.


How good is the quality of Expat0900?
Expat0900 uses the networks of renowned parties such as KPN, AT&T and Belgacom. If you have bad connection for several days, please contact us by email. Always let us know from what number you made a phone call and which number you tried to call, And then our technical department can help by routing your call to the requested foreign destination.


How much does it cost to call with Expat0900 while using my fixed line?
You only pay the cost of calling the access number of Expat0900, you pay per second.
The call will automatically appear on your phone bill. Below you can find some examples of the additional costs of calling our access numbers. With some providers calling to a fixed number during an off-peak hour is free.
Provider Subscription Surcharge Peak Hours Surcharge Off-peak
Casema Unlimited night calling&weekend none none
KPN Call for free weekend none none
KPN Internet+Call none none
Orange ADSL & Telephony Basis none none
Scarlet One none none
Tele2 Complete none none
UPC Telefonie FreeTime none none
Vodafone Carefree to fixed none none

Source: bellen.com. of This data No rights can be derived.


How much does it cost to call with Expat0900 with mobile phone?
When you make a call with mobile phone and dial one of the Expat0900 numbers you have to pay the costs for a 0900 dial number plus a surcharge for using your mobile phone. This fee is usually equal to the costs of a call outside the bundle. When you dial with a prepaid mobile phone you will usually pay around one euro per minute, regardless of the access number.
Below are some examples of the costs of calling our local number. With some mobile providers calling during an off-peak hour is cheaper.
Provider Prepaid Type Surcharge Peak Hours Surcharge Off-peak
Albert Heijn AH Mobiel € 1,15 € 1,15
Debitel Piek Dal € 1,25 € 1,25
Hema Piek & Dal € 1,30 € 1,30
KPN Hi Prepaid € 0,35 € 0,35
Rabobank Rabo Mobiel € 0,60 € 0,60
Simyo Prepaid € 0,10 € 0,10
Tele2 Champion € 1,00 € 1,00
Telfort Piek&Dal € 1,25 € 1,25
T-Mobile Prepaid Standard € 0,35 € 0,35
Vodafone Prepaid Standard € 0,35 € 0,35
Vodafone Prepaid Meerwaarden € 0,30 € 0,30
Vodafone Z11 € 0,29 € 0,29

Source: bellen.com. of This data No rights can be derived.


Do I have to add the costs of the Expat0900 number for a specific foreign destination?
No, if you call via Expat0900 you only pay the price of those 0900 numbers that are listed, plus a possible surcharge for the use of you mobile phone. Any further connection charges and taxes are already part of the calling rates.


Will I receive an invoice from Expat0900?
You will NOT receive an invoice from Expat0900. You can find all your calling costs on the back of your current provider's invoice, under the heading: information provider / service / premium numbers.


Whill I be charged when a number is busy?
Yes, Because we use 0900 numbers, you have to pay once you are connected to our system, but only after the tariff notification.


Having trouble using expat0900, feel free to contact our customer service at: info@Expat0900.nl.

 

Tarrifs
what are the costs for calling to:

Disclaimer

© Feb-10, Expat0900